FAQ

  • 1. What is the MOQ for small-batch production?
    It varies by item, but the standard MOQ for small-batch production is 5,000 units.
    If you need to adjust the quantity, please leave an inquiry and we will get back to you.
  • 2. I want to launch a new brand. What is the process?
    First, please register as a “Cosmetic Responsible Seller” on the ‘Nedrug (nedrug.mfds.go.kr)’ website. After registration, we will proceed with the brand launch based on the brand proposal we provide.
  • 3. Can you also produce containers and packaging materials?
    Yes, absolutely. We provide an A-to-Z total turnkey solution, from proposing and designing not only the formula but also the container and packaging materials, through to final production.
  • 4. Can you manufacture cosmetics for export?
    Yes, of course. STB currently exports to around 40 countries worldwide. We can develop and manufacture products that are ready for sale in compliance with the cosmetic regulations of each country, including Korea, China, Japan, the United States, Russia, the European Union, the Middle East, and more.
  • 5. What are your main product categories?
    STB’s key products are brush pen eyeliners and liquid eyebrow pens that use a bellows-based ink tank system. We have also developed and can manufacture formulas that are certified by European Vegan standards.
  • 6. What kinds of products can you handle?
    The product categories we can develop are as follows. Makeup products manufactured by STB International – eye makeup, lip makeup, base makeup, liquid pen eyeliner, fashion cat, Korean cosmetics OEM/ODM, K-beauty, glitter, skincare, etc.
  • 7. How do I register as a Cosmetic Responsible Seller?
    You can sign up on the Nedrug website (nedrug.mfds.go.kr) and proceed with the registration. It usually takes about 10 business days, excluding holidays. For detailed information, please contact the MFDS Customer Service Center (Tel. 1577-1255).
  • 8. What types of reports to the MFDS are required for Cosmetic Responsible Sellers?
    Before selling a product, the Responsible Seller must submit an “Ingredient List Report” through the Korea Cosmetics Association website. For functional cosmetics, you must also file a “Functional Cosmetics Exemption from Review Report” in advance via the MFDS website. In addition, by the end of February each year, you must report the previous year’s production performance through the Korea Cosmetics Association website.

    STB provides all documents required for the reports mentioned above, but the actual submission must be completed by you, the Responsible Seller. If the reports are not submitted, all legal responsibility lies with the Responsible Seller, so it is essential to carefully check that nothing has been missed.
  • 9. Can we trust the quality of the products?
    STB carries out strict testing and quality control to produce safe and effective products that meet global quality management standards.

    Our production facilities comply with ISO 22716 (International Good Manufacturing Practices for Cosmetics), ISO 9001 (International Quality Management System), and ISO 14001 (International Environmental Management System), and we practice thorough quality management under rigorous inspection procedures.
  • 10. How long does it take to deliver the finished products?
    It depends on the item and quantity, but on average, delivery is possible within 6 to 8 weeks after the order is placed.
  • 11. How does the sample development process work?
    If you send us a target reference product along with a sample development request form, we will develop and send you the first sample free of charge. After reviewing the first sample and estimated quotation, please share your feedback and intention to proceed, and we will then carry out additional sample modifications as needed.

    STB International sample development process
  • 12. Fast consultation & meeting guide
    For the fastest assistance, please first check the FAQ under the Customer Center menu at the top of the website, then contact us at +82-2-3143-7931. For meeting requests, please call us and our representative will get back to you as quickly as possible to arrange a schedule.

    * E-mail: mkt02@stbint.co.kr
    * KakaoTalk Channel: @STB INTERNATIONAL
    * KakaoTalk Channel Chat: http://pf.kakao.com/_xnDKbs/chat